Privacy Policy Statement

Last Updated: 30th September 2025

1. Introduction
Motiv Digital Limited (“we”, “us”, “our”, or “Motiv”) is committed to safeguarding the privacy and security of your personal data. This Privacy Policy Statement outlines our practices regarding the collection, use, storage, transfer, and disclosure of your personal information when you use our website (www.motivdigital.flowdigital.studio), mobile applications, and related services (collectively, our “Platforms”).

By using our Platforms, you accept and consent to the practices described in this policy.

2. Information We Collect
We may collect and process the following types of personal data:

  • Information You Provide: This includes information you submit when registering for an account, making enquiries, applying for our services, subscribing to our newsletters, or contacting us. This may encompass your name, email address, contact number, job title, company name, and any other details you choose to provide.
  • Information Collected Automatically: When you visit our Platforms, we may automatically collect technical information such as your IP address, browser type, device information, referring source, length of visit, and pages viewed. We collect this data through cookies and similar technologies (refer to Section 5).

3. How We Use Your Information
Your personal data will be used for the following purposes:

  • To process your enquiries and service applications.
  • To provide, maintain, and improve our services and Platforms.
  • To personalize your browsing experience.
  • To send you marketing materials about relevant products, services, and events. Your data will not be used for marketing without your prior consent. (which includes an indication of no objection) You may opt-out at any time by sending a written opt-out request to us (the contact details refer to Section 10).
  • To comply with applicable laws and regulations.
  • For internal purposes such as auditing, data analysis, and research.

4. Disclosure and Sharing of Your Information
Our general policy is not to disclose your personal data to any third parties except in the following circumstances:

  • With Your Prior Consent: We will share your data if you have given us explicit permission to do so.
  • Service Providers: We may share your information with trusted third-party vendors, agents, and business partners who provide services on our behalf (e.g., web hosting, analytics, marketing). These parties are contractually obligated to handle your data securely and only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
  • Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our terms of service.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

5. Cookies
Our Platforms use “cookies” to distinguish you from other users, enhance your experience, and improve our site.

  • A cookie is a small data file that is written to your computer’s hard drive by your web browser, which automatically collects information, such as a user identification code or IP address, site preferences etc.
  • Types of Cookies We Use:
    • Strictly Necessary: Essential for the operation of our Platforms (e.g., logging into secure areas).
    • Analytical/Performance: Allow us to recognize and count visitors and see how they navigate our site, helping us improve its functionality.
    • Functionality: Enable us to personalize content for you and remember your preferences.
    • Targeting: Record your visit and pages you follow, making advertising more relevant to you.
  • Third-Party Cookies: We use Google Analytics to analyze site traffic. Google’s ability to use and share data is governed by the Google Privacy Policy. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • Managing Cookies: You can block cookies by activating the setting on your browser. However, blocking all cookies may affect your ability to access all or parts of our Platforms.

6. Data Security & Retention

  • Security: We are committed to protecting your personal data. We implement appropriate physical, technological, and organizational measures to prevent unauthorized or accidental access, processing, erasure, loss, or use.
  • Retention: We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights
Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), you have the right to:

  • Request access to and copies of the personal data we hold about you.
  • Request correction of any inaccurate data we hold about you.
  • Request information about our policies and practices regarding personal data.
  • Opt-out of direct marketing as described above.

Requests for access, correction, or other enquiries relating to your personal data should be made in writing to us by email or direct mail (the contact details refer to Section 10)

8. Data Transfers
Your data may be stored on servers located in Hong Kong and other jurisdictions. It may also be transferred to our overseas offices or third parties (refer to Section 4), who may be located outside of Hong Kong. We will ensure any such transfers comply with applicable data protection laws.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Motiv Digital Limited

11. Governing Law and Language
This Privacy Policy shall be governed by the laws of the Hong Kong Special Administrative Region. In case of any discrepancy between the English and Chinese versions of this policy, the English version shall prevail.